Category Archives: Technical Writer

Technical Writing | General Data Protection Regulations

GDPR On the 25th May 2018 the new General Data Protection Regulations (GDPR), will come into force. Despite ongoing BREXIT negotiations, due to end in March 2019, the Information Commissioner’s Office (ICO) has implied that the UK will enact GDPR. … Continue reading

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Technical Writing | Project Managers and Technical Writers

Can project managers and technical writers get along? I always make the point to Project Managers that Technical Writers are highly organised. They juggle numerous tasks and switch between them with ease. They also have great people skills working with coders, engineers, … Continue reading

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Technical Writing | Passive vs Active Sentences

What is a passive sentence? A Passive sentence is a grammatical voice prevalent in many of the world’s languages. In a clause with passive voice, the grammatical subject expresses the theme or patient of the main verb – that is, … Continue reading

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Technical Writing | Interviewing SMEs

Without Subject Matter Experts to impart their knowledge about their technologies writing that content will be a harder job. So, how does an experienced technical writer consider approaching and interviewing Subject matter experts? I base my advice on my personal experiences … Continue reading

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Technical Writing | Professional vs Amateur, its a matter of choice

A LinkedIn connection shared a poster, which read: Professional vs Amateur; If you think it’s expensive to hire a professional, wait until you hire an amateur. In 2004 I had two interviews; one in Watford and Cambridge. Both were software companies looking … Continue reading

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Technical Writing | Sourcing a technical writer

When sourcing a technical writer, you will need to ensure that their experience matches your requirements. It goes without saying that you need to source one who has the right knowledge, background and expertise. At the interview they should aptly … Continue reading

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Technical Writing | The risks of poor document management

The risks of poor document management stem from managing multiple types of documents in different formats, workflows and updates. If the documents, which are in constant use have no defined structure it will lead to an uncontrolled and unmanaged repository. This haphazard approach … Continue reading

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Technical Writing | Disaster Recovery Plan

Document the Disaster Recovery Plan Remember, to be effective you must be prepared to document the plan. Without the documentation you risk the possibility of NOT recovering from a disaster, therefore placing the entire company at risk. If you have … Continue reading

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Technical Writing | Technical documentation vs Helpdesk

Technical Documentation vs Helpdesk – Despite the reluctance to invest in technical documentation, many managers bypass a proven way to cut back on calls to the Helpdesk. No doubt many helpdesks provide an excellent service and manage the demands of … Continue reading

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Technical Writing | What is technical writing and why you need it

What is Technical Writing? Technical writing is a skill and should you hear a Project Manager or Subject Matter Expert say: ‘anyone can write so “why do you need a Technical Writer?” continue reading. Technical Writing like many jobs has … Continue reading

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