Technical writing | Now that you have Technical Documentation

Michael Clark/ July 13, 2013/ Documentation, Technical Writer, Technical Writing

So, after the initial shock of discovering what happens when you have no technical documentation, what can you achieve now that you have technical documentation? 1: Have you employed/contracted a Technical Author . . . Great!! If not what’s holding you back . . . remember we bring value 2: If you cannot see your technical author at their desk

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Technical Writing | The Problem with Shared Drives

Michael Clark/ February 19, 2012/ Document management, Documentation, Process Documentation, Technical Documentation, Technical Writer, Technical Writing, Uncategorized

It is not unusual to find companies still use Shared Drives to store their documentation. As many Technical Writers will point out, the problem with shared drives is that they are neither secure nor searchable. What is the problem with shared drives? The folder structure has too many levels meaning documents are difficult to find There are information gaps as users keep

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