Businesses can reduce operational costs by creating policies and processing documents. As IT systems become automated, managers might assume that your IT staff no longer need guides to manage the IT infrastructure. However, your staff will always need information, and companies will always need to create and distribute that information.
Writing Policy and Process Documents
Techwriting helps companies create new, robust documentation plus strengthen and organise existing materials to achieve the following:
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- Improving professional communication
- Meeting compliance regulations
- Updating policies and procedures
- Streamlining processes
- Distributing vital content to large audiences
Policy and Process Documents Become More Readable
P&P documents need to be straightforward and devoid of unnecessary words and complex descriptions. The aim is to ensure the target audience will understand the content. Technical Authoring encompasses all aspects of technical documentation within the following document types.
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- Operational Guides
- User and installation manuals
- Software documentation
- Policies and procedures, and processes
- Wikis
- Runbooks/Playbooks
