Technical Writing | Professional vs Amateur, its a matter of choice

A LinkedIn connection shared a poster, which read: Professional vs Amateur; If you think it’s expensive to hire a professional, wait until you hire an amateur.

In 2004 I had two interviews; one in Watford and Cambridge. Both were software companies looking for a Technical Writer. Neither interview went to plan as in both cases the interviewer seemed distracted and uncertain what to ask.

When the respective agents called with the feedback, both companies followed a similar route. To keep costs down they appointed an internal resource.

Later that year I received a telephone call to tell me that the Watford company after a management buy-out sacked the TA. His documentation failed to meet standards. I was later told that the Cambridge company began to search for an experienced Technical Author after the internal appointment failed to deliver.

The third situation arose when a previous client called. One of their technical writers had left with work to complete. Once I analysed the work, I made it clear that had no time to rewrite the work. The manager to keep costs down employed ‘technical writers’ with negligible experience on a high-profile project for a major Telco client.

I can appreciate the fact when times are tough companies like to make a few savings. However, the difference between employing a professional vs. amateur can be stark regarding cost.

Professional vs Amateur, it’s a matter of choice

What you need to consider is the result. Do you want a professional job or a makeshift effort by an amateur? Many technical writers will point out that you get what you pay for. Be ready to pay the going rate to attract an experienced technical writer who is more than capable of doing the job. You also need to consider our role is not as straightforward people think. There is more to the job than an amateur might think.

In terms of time and delivery, it will save you a lot of time and energy and negate the need to pay twice for the same job.

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