Tag Archives: Technical documentation

Technical Writing | General Data Protection Regulations

writer201/ January 21, 2018/ Document management, Documentation, GDPR, Process Documentation, Technical Writer, Technical Writing

GDPR On the 25th May 2018, the new General Data Protection Regulations (GDPR) came into force. Companies outside the EU If your Company actively trades within the EU and stores, processes or shares EU citizens’ data, then GDPR does apply to you. Compliance and documentation One of the primary rules is that under GDPR Process activities MUST be documented. Companies are required to maintain

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Technical Writing | What is technical writing and why you need it

Michael Clark/ January 7, 2018/ Documentation, Technical Documentation, Technical Writer, Technical Writing

What is Technical Writing? Technical writing is a skill and should you hear a Project Manager or Subject Matter Expert say: ‘anyone can write so “why do you need a Technical Writer?” continue reading. Technical Writing like many jobs has many facets. The fact you see Writer in the job title suggests to the uninitiated that primarily we write. You

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Technical Writing | Hire a Technical Writer sooner, rather than later

Michael Clark/ January 6, 2018/ Documentation, GDPR, Policy documentation, Procedure documentation, Process Documentation, Technical Documentation

As a Technical Writer with over Twenty Years of experience, I have a question for Project Managers and Subject Matter Experts. Have you ever been involved in planning a project (PCI, GDPR, ISO27001, ITIL) where documentation is critical; if so, how did it go? Crucially, did the project achieve its aims of delivering ALL the documentation? If not – do

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Technical writing | Now that you have Technical Documentation

Michael Clark/ July 13, 2013/ Documentation, Technical Writer, Technical Writing

So, after the initial shock of discovering what happens when you have no technical documentation, what can you achieve now that you have technical documentation? 1: Have you employed/contracted a Technical Author . . . Great!! If not what’s holding you back . . . remember we bring value 2: If you cannot see your technical author at their desk

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