Technical Writing Services

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Mob: 07984 306656

Well written documentation requires skill and experience. 

 

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Who Am I?

When it comes to my job I am the real deal. Technical Authoring is what I have done for the last 14 years and in that time I have had no involvement in Development, Project Management or Business Analysis.

Primarily I develop content to help people enhance their productivity. At Techwriting I provide a range of services to clients who are looking to develop, redesign, update or produce electronic or paper based documentation including:

  • Disaster Recovery

  • User Guides

  • Online Help

  • Training Manuals

  • Process & Procedure Manuals

  • Programmer Reference Manuals

  • Support Manuals

  • Quick Start Guides

  • ISO Compliant documentation

  • Website Content

  • Templates and MACROS

I have also extensive experience using the following tools:

  • Microsoft Office Suite 

  • RoboHelp,

  • FrameMaker

  • SupportPoint

  • Sharepoint

I am also experienced in the use of various Document and Content Management Systems and to improve the flow of documentation.

Making sense of complex technical information

My job is to take information from a variety of sources including people and turn that information into a useable document. What I need to make clear is that documents must be aimed at specific audiences. An end user has no interest in what makes the application tick. They want to know how to use the product to achieve results and know they have invested in superb product. However, I also need to know what is important for the user and write the document appropriately.

Writing with consistency clarity and clear vision

We may all speak English but let's be clear not everyone knows how to use words efficiently and effectively. When I write I need to ensure that the document is written with consistency, using consistent data and in plain English. This is particularly relevant when writing a document which uses actual sample data to which users can refer for clarification. I keep each sentence to the point, avoid verbosity and present everything in a logical sequence.

Finally . . .

As a Technical Author I generally locate those bugs which crop up making me a valuable source of usability testing for your product.

 

Contact Me: 07984 306656  - Email Me

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