Discover the differences between technical authoring and content writing. Explore the skills and expertise required for each role in this insightful discussion.

Agent: I have a client looking for a content writer, and given your extensive experience as a technical author, you might be a great fit.

You: Could you send me the job description?

Agent: Absolutely. I’ll send it over now. [Sends job description]

You: Thanks. I’ve received it. Let me take a quick look. [Pause as you read] This job description requires a technical authoring role and not a content writer. They require expertise in documentation, software tools, and advanced writing skills.

Agent: I see what you mean. The client seemed a bit confused about their exact needs. They wanted someone to handle content and mix it with technical documentation abilities.

You: Right. They sound confused and don’t know our differences. Technical authors specialise in the tasks listed here. Creating user manuals and working with software development teams. Content writing typically involves creating marketing materials, blog posts, and web content, which is quite different.

Agent: That makes sense. The client might not fully understand the distinction. Given your background, do you think you could still be a fit for this role?

You: I have the skills and experience to handle the technical authoring aspects of the job. However, the client needs to understand what they truly need. If they’re looking for someone to handle technical documentation, then yes, I’d be a great fit. However, if their primary need is content marketing, they might seek a different skill set.

Agent: That’s a good point. I’ll go back to the client and clarify their needs. Would you be interested in proceeding if they confirm they need someone with your technical expertise?

You: Absolutely. If they need a technical author, I’d be interested. Just make sure they understand the distinction so their expectations align with the requirements of the job.

Agent: Got it. I’ll speak with them and get back to you soon. Thanks for your insights and for pointing out the discrepancies.

You: No problem. I’m happy to help. Looking forward to hearing from you.


Clear communication and understanding between the agent, the candidate, and the client are crucial in accurately matching the job requirements with the candidate’s skills and experience.

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