IT Managers often undervalue the importance of technical documentation until they realise its absence. Listed below are six reasons why your business needs technical documentation.
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- If you don’t have technical documentation, there won’t be any records of past projects in the company.
- You have no metrics against which to measure current projects
- You have no information which outlines the lessons learned, and the lessons failed
- The team is guessing their way through the upgrade project. . . it also means the project will take much longer to complete, stretching the budget
- What documentation there is lies scattered over several drives and only makes sense to the author
- Your valued tech staff have left the company, taking information with them in their heads
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Now you know why Technical Documentation is essential; if you recognise one or more of the points above . . . what’s your next move?